MyConCall - Video KYC Solution
NEXT FRONTIER FOR YOUR CUSTOMER VERIFICATION PROCESSES
Accelerate Customer Verification
Video Call Driven Instant Customer Verification
Instant customer identity establishment using video call driven proof of identity & proof of address verification
Customer Identity Establishment
Customer identification using Aadhaar Card, PAN Card, Passport, Driving License & Other Identity Documents
Automate data extraction and matching from documents displayed by customer over a video call
Customer Address Verification
Automated on-the-fly address matching through identification documents
Speed up your customer address validation & verification using automated address matching from POI, POA and geo locations of video call
Unlimited Duration Video Call
In-house video streaming technology supporting long duration calls without impacting cost
Get rid of per minute call based pricing and utilise video calls for personal discussion during lending, life certificate issuing and much more
Account opening, Personal Discussion, Customer Life Certificate
Extend video calls for account opening, personal discussion and customer life certificate
In-depth use of video calls for streamlining current processes requiring customer physical presence
Regulatory Compliant
Full adherence to local regulations
Complete adherence to RBI policies of V-CIP from Indian geography context. Configurable platform for addressing multiple geographies V-CIP requirements and regulations
Key Features
Cloud / On-Prem Hosted Video KYC, PD & Life Certificate Solution
V-CIP or VIDEO BASED CUSTOMER IDENTIFICATION PROCESS
Optimise your KYC processes and perform instant customer KYC with the help of video based processes.
Identify and verify customer identity over a video call with forge identity checks, face matching algorithms and liveliness checks performed within fraction of time.
Fully compliant with local geographies regulations (Like RBI V-CIP regulations in India).
Both On-prem and Cloud hosted solution with in-house streaming technology for getting rid of call per minute based pricing.
FULLY COMPLIANT V-CIP PROCESS
Real time decision making support for KYC.
- Video Call Driven Customer Identification with following features:
- Support of online Aadhaar verification for banks allowed to perform online Aadhaar verification
- Support of offline Aadhar verification for NBFCs, Insurance Providers, SEBI regulated entities
- PAN capture and verification
- Information extraction from documents displayed over call
- Information matching
- Information masking
- Selfie Capture
- Face matching between Selfie, POI and POA displayed over video call
- Liveliness checks for fraud prevention
- Geo tagging
- Real time interaction between regulated entity representative and customer
- Automated policy execution
- Reviewer and Auditor based workflow
- On-premise as well as cloud driven hosting
- Video recording with full audit log
- Optimised and cost-effective KYC process
- Configurable workflow for addressing specific business lines needs
EXTENDING VIDEO CALLS FOR OTHER SERVICES
Enhanced productivity and cost effectiveness through video call driven interaction and document capture for processes like –
- Personal discussions during lending process
- Issuing life certificate to customers
- Servicing elderly customers without needing physical presence of them in branches
- Credit cards and personal loan verification
- Business address and location verification