MyConCall - Video KYC Solution

NEXT FRONTIER FOR YOUR CUSTOMER VERIFICATION PROCESSES

Accelerate Customer Verification

Video Call Driven Instant Customer Verification

Instant customer identity establishment using video call driven proof of identity & proof of address verification

Customer Identity Establishment

Customer identification using Aadhaar Card, PAN Card, Passport, Driving License & Other Identity Documents

Automate data extraction and matching from documents displayed by customer over a video call

Customer Address Verification

Automated on-the-fly address matching through identification documents

Speed up your customer address validation & verification using automated address matching from POI, POA and geo locations of video call

Unlimited Duration Video Call

In-house video streaming technology supporting long duration calls without impacting cost

Get rid of per minute call based pricing and utilise video calls for personal discussion during lending, life certificate issuing and much more

Account opening, Personal Discussion, Customer Life Certificate

Extend video calls for account opening, personal discussion and customer life certificate

In-depth use of video calls for streamlining current processes requiring customer physical presence

Regulatory Compliant

Full adherence to local regulations

Complete adherence to RBI policies of V-CIP from Indian geography context. Configurable platform for addressing multiple geographies V-CIP requirements and regulations

Key Features

Cloud / On-Prem Hosted Video KYC, PD & Life Certificate Solution
Video KYC and CPV solution
V-CIP or VIDEO BASED CUSTOMER IDENTIFICATION PROCESS

Optimise your KYC processes and perform instant customer KYC with the help of video based processes.

Identify and verify customer identity over a video call with forge identity checks, face matching algorithms and liveliness checks performed within fraction of time.

Fully compliant with local geographies regulations (Like RBI V-CIP regulations in India).

Both On-prem and Cloud hosted solution with in-house streaming technology for getting rid of call per minute based pricing.

FULLY COMPLIANT V-CIP PROCESS

Real time decision making support for KYC.

  • Video Call Driven Customer Identification with following features:
    • Support of online Aadhaar  verification for banks allowed to perform online Aadhaar verification
    • Support of offline Aadhar verification for NBFCs, Insurance Providers, SEBI regulated entities
    • PAN capture and verification
    • Information extraction from documents displayed over call
    • Information matching
    • Information masking
    • Selfie Capture
    • Face matching between Selfie, POI and POA displayed over video call
    • Liveliness checks for fraud prevention
    • Geo tagging
    • Real time interaction between regulated entity representative and customer
    • Automated policy execution
    • Reviewer and Auditor based workflow
  • On-premise as well as cloud driven hosting
  • Video recording with full audit log
  • Optimised and cost-effective KYC process
  • Configurable workflow for addressing specific business lines needs
Video KYC and CPV solution
Video KYC and CPV solution
EXTENDING VIDEO CALLS FOR OTHER SERVICES

Enhanced productivity and cost effectiveness through video call driven interaction and document capture for processes like –

  • Personal discussions during lending process
  • Issuing life certificate to customers
  • Servicing elderly customers without needing physical presence of them in branches
  • Credit cards and personal loan verification
  • Business address and location verification

MyConcall (vKYC) Overview & Collaterals